Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: privacy@slidetribe.org

What information we collect, use, and why

We collect or use the following information for the following purposes:

InformationPurposesLawful BasisNames and contact detailsProvide services and goods, including delivery, to operate your account with us and to provide service updates or relevant marketing materialWe ask for your explicit consent to providing this informationDate of birthProvide services and goods, including delivery and to operate your account with us.We ask for your explicit consent to providing this informationPurchase or account historyProvide services and goods, including delivery and to operate your account with us.We ask for your explicit consent to providing this informationAccount information, including registration detailsProvide services and goods, including delivery, to operate your account with us and to provide service updates or relevant marketing material.We ask for your explicit consent to providing this informationWebsite and app user information (including user journeys and cookie tracking)Provide services and goods, including delivery, to operate your account with us and to provide service updates or relevant marketing material.We collect information on user journeys and actions within our application for the purposes of improving our service and offerings only.Information relating to compliments or complaintsProvide services and goods, including delivery and to operate your account with us.We ask for your explicit consent to providing this informationSexual orientation informationProvide services and goods, including delivery.We ask for your explicit consent to providing this informationPurchase history or viewing historyProvide services and goods, including delivery and to operate your account with us.We ask for your explicit consent to providing this informationMarketing preferencesTo provide service updates or relevant marketing material.We ask for your explicit consent to providing this informationRecords of consent, where appropriateProvide services and goods, including delivery, to operate your account with us and to provide service updates or relevant marketing material.We ask for your explicit consent to providing this informationGeolocation Data (nearest urban centre only)Provide services and goods, including delivery, to operate your account with us and to provide service updates or relevant marketing material.We ask for your explicit consent to providing this information

We get our information from you directly and from your interactions with our app, with the exception of date of birth which is provided by both you and our third party provider Yoti and Geolocation which comes from your phone location.

HOW LONG WE KEEP INFORMATION

For information on how long we keep personal information, see our retention schedule at https://www.slidetribe.org/data-retention

WHO WE SHARE INFORMATION WITH

We only share information with other companies for the express purpose of providing a secure experience for our users as indicated below. We do not share data for the purposes of tracking user activity across sites and applications.

DATA PROCESSORS

Yoti

This data processor does the following activities for us: Provide identity and age verification services, including capturing images of your face to verify they match your identity documents. You will be asked to consent to Yoti’s privacy and data retention policy as part of the verification process for your identity. Yoti will take a video of you moving your face towards your phone, this is to make sure you are a real person and no-one is impersonating you by e.g. holding up a photo. During the test to prove you are a real person, Yoti will securely store a ‘base image’ of your face which is stored against your Yoti account so that their technology can create a ‘biometric template’. The images are stored as attributes in the user account on Yoti and are no longer accessible to Yoti as they are encrypted with the user key. You can read more details of this process in the Yoti privacy policy.

Slide only stores the result of the identity and age verification check. We do not store your facial images or images of your identity documents.

Twilio

This data processor does the following activities for us: One-time passcodes. We provide them with your mobile number for the explicit purpose of sending one time passcodes only.

Google Image Processing

This data processor does the following activities for us: Verifies images do not contain banned content. We provide them with the photos you upload for the purposes of performing a content check only.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

HOW TO COMPLAIN

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow